Effective Date: October 21st, 2024
Introduction
Luminex (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect personal data in accordance with the Lei Geral de Proteção de Dados (LGPD), Brazil’s General Data Protection Law, and other applicable data protection laws.
Data Controller
Luminex is the data controller responsible for your personal data.
Our contact details are:
Luminex Corporation
1Av Pedro Bueno, 1219, Sala 11
Jabaquara – São Paulo, Brazil
Email: info.general@luminex-corp.com
Personal Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including:
- Identity Data: Name, username, title, date of birth, or similar identifier
- Contact Data: Email address, telephone numbers, physical address, billing address
- Financial Data: Payment card details, bank account information
- Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
- Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses
- Usage Data: Information about how you use our website, products, and services
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences
How We Collect Your Personal Data
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, search information providers, credit reference agencies.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- Where you have given consent to the processing of your personal data for one or more specific purposes.
Purposes for which we will use your personal data include:
- To register you as a new customer
- To process and deliver your order
- To manage our relationship with you
- To administer and protect our business and this website
- To deliver relevant website content and advertisements to you
- To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
Data Subject Rights
Under the LGPD, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent at any time where we are relying on consent to process your personal data
To exercise any of these rights, please contact us using the details provided in Section 2. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
International Transfers
We may transfer your personal data to countries outside of Brazil. When we do, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
- Where we use certain service providers, we may use specific contracts approved for use in Brazil which give personal data the same protection it has in Brazil.
- Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
Cookies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date at the top of this Privacy Policy.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer at:
Luminex Corporation
1Av Pedro Bueno, 1219, Sala 11
Jabaquara – São Paulo, Brazil
Email: info.general@luminex-corp.com
You have the right to make a complaint at any time to the Autoridade Nacional de Proteção de Dados (ANPD), Brazil’s supervisory authority for data protection issues.